A propos de Glovo

Glovo is a Barcelona based tech start-up that is transforming the way consumers access local goods, enabling anyone to get nearly any product delivered in less than 60 minutes. We thrive to make everything in cities immediately accessible.

Glovo’s on-demand mobile application connects customers with independent local couriers, who acquire goods from any restaurant or shop in a city and also deliver urgent packages for a variable fee.

The platform’s features include geolocation, which allows customers to track their deliveries in real time and locate the nearest glover (courier), thus optimizing speed and distance.

It´s like a new personal courier available to everyone that runs your errands immediately and on demand.

We’re rapidly growing and are now present in more than 17 countries all over Europe, Latin America, Africa, and Asia. But that’s just the start, with your talent onboard we’ll be a rocket aiming to the moon!

Glovo lance le recrutement de 5 Profils

Sales Executive – Casablanca

You will

Seal partnerships with the best accounts, always aligned with the company goals
As owner of Glovo’s revenue, you’ll make sure that all deals follow the required profitability of your country
Build long term partnerships and ensure a fast and smooth onboarding
Keep your pipeline updated on a daily basis

Requirements

Fluency in English is a must
For you never is enough, you have to hunt like a hungry wolf
Overachieving targets is a must
Impossible is not Glovo, you make everything happen
You are a methodological fast learner who is familiar with CRM tools (Salesforce, Dynamics, etc)
2 to 3 years hands-on sales experience, key contacts in the industry is a plus

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Account Manager

You will:

Onboard new partners on our platform by providing them all the necessary tools and information to start working
Optimize Glovo visibility in our partners through marketing actions and our marketing kits
Improve operational efficiency of our partners by making sure we always deliver the best service to our customer
Get feedback from our restaurants and translate it into product improvement
Maintain good relationship between Glovo and our partners
Forecast and track key account metrics

Requirements:

Determined to get things done: no job is too big or too small
Organized and detail-oriented
Problem solver, data-driven with an analytical approach
Great interpersonal skills
Comfortable working in a high growth and high-performance start-up with a fast pace

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Courier Coordinator

You will:

Monitor, anticipate and manage the live operation to ensure a great user experience
Manage real-time fleet capacity
Lead the communication with the fleet for ongoing orders
Give an structured and actionable daily feedback to the ops managers
Ensure a smooth operation by coordinating communication with Live Ops support

Requirements:

Previous experience as a dispatcher or similar position
Good skills in MS Office, G-docs and call center equipment/software programs
Outstanding communication and interpersonal skills
Excellent problem-solving ability
Positive and patient

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Glover Specialist

You will

Recruit, train and onboard the entire fleet of Glovers ( our couriers) in the new city Casablanca
Be responsible for implementing processes and optimizing strategies involving the acquisition and retention of Glovers
Have a Data sensitive approach, making sure that all the information is transferred to our database and reports
Be responsible for all documentation and contracts of Glovers in the city
Be there for the Glovers when they need support
Take care of procurement, ensuring that all Glovers receive the work kit and are ready to spread the Glovo brand
Ensure that all Glovers are properly trained and prepared to provide feedback to the Fleet Operations Manager
Manage scheduling, attendance and general administration of Info-Sessions while supporting daily operations through operational supervision and analysis of KPIs
Communicate effectively with the local Operations Manager on customer support processes and operations
Improve processes on behalf of Glovers through projects (when necessary)

Requirements

Have previous experience in on-demand fleet management
Good communicator with ability and agility to solve problems
Being highly motivated to work for a fast-growing startup
Basic Excel and Data Interpretation Skills
Enjoy learning and adapting to new technologies
Have initiative, be proactive and autonomous – Glovo is also yours!
Have good energy and like what you do, even on bad days
University degree (Engineering, Administration or related areas)
Fluent in English

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Project Manager

You will:

Develop key strategic initiatives that will help drive the organization into the future
Own and manage large scale end to end projects from strategy through implementation
Work directly with the General Manager of the country evaluating opportunities together
Create, maintain, and communicate detailed project plans
Develop analytical frameworks to support decision making at a global scale
Partner closely with business stakeholders across functions and regions to provide insights that drive decisions around process, policy, and service models changes
Deliver clear and concise communication through life-cycle
Communicate the key program outcomes and insights to key stakeholders to ensure implementation in other markets

Requirements:

Bachelor’s degree in Economics, Business, Engineering or other quantitative fields
3-6 years of Consulting / Corporate Finance / Start up related experience
Excellent communication and organization skills
Ability to work with cross functional teams
Balance attention to detail with swift implementation
Ability to self-serve, investigate and get the data we require
Exceptional Excel and PowerPoint skills
Passion for launching new and exciting projects in a fast paced working environment